Customer Feedback
The following comments are just a selection of what some of our clients have said about us.
They were all either hand-written, sent via email, or sent to Wigan Trading Standards Good Trader Scheme.
All are available to be viewed upon request.
- All
- Direct Feedback
- Good Trader Scheme Feedback
I will use Manor House Carpet and Upholstery Cleaning again
“I will not hesitate to use this company again”
VR, Upholland
Wouldn’t hesitate to recommend
Really friendly, genuinely nice guys who are extremely knowledgeable and did an amazing job. Wouldn't hesitate to recommend.
I would definitely recommend this company
Very good job – service – attitude
Bob was very polite - helpful and knew what he was doing.
He assessed the task - told me what he was going to do and gave me a price. He also gave me time to decide if to go ahead with no pressure what so ever.
Very good job - service - attitude
Professionalism and Courtesy
“The procedure was carried both with professionalism and courtesy at all times”
Mrs Elstone, Shevington
The best carpet cleaning
“This is the best carpet cleaning service I have ever used”
Mrs Berry, Shevington. Wigan
No pressure what so ever
Bob was very polite - helpful and knew what he was doing.
He assessed the task - told me what he was going to do and gave me a price.
He also gave me time to decide if to go ahead with no pressure what so ever.
Very good job - service - attitude
Outstanding service and were professional and courteous
“I am very pleased with the service, the suite has come up like new. Manor House has provided an outstanding service and were professional and courteous”
Mrs C, Standish, Wigan.
71 chairs cleaned
A quick email to thank you for your excellent service yesterday. The professionalism and speed with which you carried out your services yesterday was commendable, and very much appreciated. The chairs look great!
The white leather suite looks great
Bob and Ben were prompt, friendly, helpful and polite. The white leather suite looks great and I am delighted with the results. They worked hard and used top quality products. I am very happy to recommend them. Thanks guys 🙂 Jennifer
Excellent service and pleasant
Manor House have done repeated work with us. its always excellent service and pleasant
Very professional and friendly service
“Very professional and friendly service. Very thorough. Would recommend to friends and family and would use again”
DA, Standish, Wigan.
Couldn’t find any fault with any of the work
Excellent. Would highly recommend. Clean. Felt very comfortable with them in the house.
Very considerate about furniture left in rooms and even put some furniture back for me. Couldn't find any fault with any of the work.
Incredible finish
“Very satisfied, good workmanship, trustworthy, excellent service, would recommend"
Comment given to Wigan Trading Standards
Provide an excellent service
Excellent service from Bob and the team. Professional, reliable, affordable and provide an excellent service. Highly recommended.
Nice fresh smell
“Excellent job. Friendly service – would recommend. Nice fresh smell”
Mrs Knowles, Appley Bridge
The service was excellent as always
The service was excellent as always, even to the extent of visiting at short notice the previous week to spot clean a different carpet, for which there was no charge. A reasonable priced service.
A good job and no mess
Bob and Ben provided a friendly, helpful and courteous service. They were efficient and extremely knowledgeable. We are very pleased with the results - a good job and no mess.
Honest and efficient people, friendly attitude
“Honest and efficient people, friendly attitude. Would recommend and do business with again. Excellent”
Mrs V Gordon, Wigan
Recommend them to anyone
“The work was carried out very professionally. The results were extremely pleasing, I would recommend them to anyone”
Mrs H, Standish, Wigan.
My carpet has come up brilliantly
The gents who came to clean my carpet were very friendly very business like and got on with the job in a professional manner. My carpet has come up brilliantly, I am very pleased with the result, would definitely recommend them and will be using them again.
Suite and carpet cleaned as good as new
“Very good, very reliable and very pleasant people. Suite and carpet cleaned as good as new”
JR, Billinge, Wigan.
Professional, friendly and honest too
Excellent service – very professional, friendly and honest too!”
EG, Orrell, Wigan
Dark Stain – completely removed
Even a dark stain of long standing on the carpet was completely removed
Third time using this trader – speaks for itself
Third time using this trader, which speaks for itself, have recommended to friends. very friendly, clean, tidy, accommodating and efficient.
Why buy a new suite when you can have it cleaned
Excellent service from start to finish
Great job. Excellent service from start to finish. friendly, polite and efficient. will have them back again.
Very pleased with the work
“A very professional job from start to finish. Very pleased with the work. Would recommend to others”
JS, Wigan
Incredible finish, carpet looks better than new
“Incredible finish, carpet looks better than new and has been down for three years in the busiest part of the house! Would not hesitate to recommend wholeheartedly. Thorough, effective service”
Mrs E, Standish, Wigan.
Very good service – highly recommended
“Very polite – very tidy, very good service – highly recommended”
Mr and Mrs Baldwin, Wigan
Very satisfied, good workmanship
“Very satisfied, good workmanship, trustworthy, excellent service, would recommend”
Carpet looks new and fresh
First class, friendly & professional service. Nothing was too much trouble. Explained procedure before commencing work and was on time both for giving the quote & for doing the job. Carpet looks new and fresh and there was very little disruption from Bob & Ben. Recommended you to lots of friends which says a great deal, word of mouth is the best form of advertising. Thank you & see you both again..
EXCELLENT job
They did and EXCELLENT job and very helpful and caring. Could not wish to meet two nicer men, nothing was too much trouble. The world would be a better place if there were more people like them in this world.
Very thorough cleaning
“Initial survey much appreciated – No obligation quotation. Very thorough cleaning, no rush to get the suite as perfect as possible. Excellent outcome.
Mr S, Orrell, Wigan
Very good indeed 100%
“Very good indeed, 100%. Many thanks, saved us having to buy new”
Mrs Williams, Wigan
Excellent service and thorough knowledge
“Excellent service and thorough knowledge of types of material and what products to use”
Mrs Meadows, Wigan
The results of the carpet cleaning were fantastic
We rang Manor House to make an appointment. They were there at the time they said they would, gave us an estimate with no pressure. On the day of the cleaning they arrived on time, got started immediately. They also moved and put back all furniture. The results of the carpet cleaning were fantastic. A very thorough job carried out by friendly and professional staff. We would not hesitate to use them again or to recommend them. They were brilliant.
Didn’t expect it to come up so clean
“An excellent job. Didn’t expect it to come up so clean”
Mrs S, Wigan
Very reasonable prices
“The level of service and professionalism, for very reasonable prices, has been superb”
Mrs Lunt, Shevington
Perfect service from start to finish
We also trade on the good trader scheme and felt it only fair to give a local trader our business, well what a result perfect service from start to finish, pleasure to have in my house, well done Bob & Ben.
Even long standing stains were removed
“An excellent job carried out efficiently and with the minimum of fuss. Even long standing stains were removed”
Mr R, Parbold
Bob & Ben are just amazing
Bob & Ben are just amazing!
Incredibly professional and friendly and the job they do is amazing - our sofa and carpets looked amazing!
Very trustworthy - we left them keys and our alarm code so they could clean whilst we were on holiday. I've used them before, will definitely use them again and can't recommend them highly enough!
Excellent job, friendly, efficient service,
Manor house were highly recommended to me, i am happy to recommend them also. an excellent job, friendly, efficient service, at a fair price.
Truly blown away with the results
ANOTHER LEVEL ***** I was truly blown away with the results the carpets are like new. Bob and Ben really know their stuff not all carpet cleaning is the same. Thank you for an exceptional service.
On time and are a pleasure to have in your home
As usual, work done to an extremely high standard, very pleasant turned up on time and are a pleasure to have in your home.
Would recommend without a doubt, would not use anyone else for this job
It really has come up like new!
Absolutely superb work, we have a 100% wool cream carpet that was starting to show its age and had become very mucky. After Manor House had worked their magic it really has come up like new. You could not wish to deal with a more professional, and courteous team. Many thanks from a delighted customer.
I cannot praise Manor House enough
“I cannot praise Manor House enough. They have carried out a thoroughly professional job on both my carpets and suite at a very competitive price. Very polite and very efficient. Thank you very much. I would have no hesitation in recommending them”
Mrs D, Orrell
Very high standard
Very professional. Worked carried out to a very high standard. Would have no hesitation in recommended the Manor House to friends & family. Very friendly
My carpets look like new now
Initially I thought the quote seemed a little expensive BUT, you get what you pay for. My carpets look like new now. Would definitely use again.
Great attention to detail
“The service was professional and friendly,with great attention to detail”
Mrs Rimmer, Upholland
It’s amazing how much dirt comes out of a carpet
My suite looks like new
Well pleased with the clean-up - expertly and efficiently done!! My suite looks like new!!! Thank you!!
Outstanding service
This is the second time they have saved me from having to buy a new carpet. So nice to see a family business doing great work. While they were here they also cleaned my sofa and everything looked like new once they were finished! Outstanding service and it's like the mess never even happened.
An excellent job
Bob and his son Ben have done an excellent job, they were very pleasant, professional and extremely thorough, brilliant high standards. My carpets look brand new. Would recommend to anyone. A good Wigan pair.
Reviewed 22/06/17
Carpet is now like new!!!
Customer Service - Very Good
Quality of Work - Very Good
Time taken to complete - Very Good
Overall - Excellent 10/10
I was considering throwing the carpet away.
It's now like new !!!
Excellent work by excellent people will use again and recommend
10/10
Red Wine Stain Gone!
Spilled a glass of red wine on the Thursday night. rang and left a message. He rang back early Friday morning and came at lunch time to look at the carpet, did the job there and then. Stain gone at a very reasonable price. Brilliant.
One beautifully cleaned white rug
Arrived promptly, explained what they were going to do. Worked diligently, cleared up & no mess lovely job! One beautifully cleaned white rug. Haven't seen it looking so lovely in years. Will definitely use this company again. Have arranged to contact them in the summer to clean a large Chinese carpet. Hopefully we will get a summer in 2016.